Displeased by the way the banks are treating them, Romanians made 400 complains about the contractual clauses.
Assaulted with complains about the clauses from the crediting contracts, the National Authority for Consumer Protection (ANPC) asked the banks to assure fixed interests and commissions throughout the period of the loan. If the bankers could accept this for commissions, when it comes to interest, the situation is different. Credit contract, under study for ten days
"ANPC attracted our attention that there are some clauses where, in concordance with the European standards and legislation, we should make some adjustments. The adjustments are referring to two very important fields, interests and commissions", said Radu Gratian Ghetea, president of the Romanian Banks Association.
He stated that the main problem raised by ANPC was about the variable interests, which, in the banker's opinion can not become fixed. Another solicitation of the National Authority for Consumer Protection is about the bank's responsibility to present the credit contract to the customers, ten days before its signing.
Ghetea said that at ANPC were submitted 400 complaints on the clauses from the crediting contracts. Interest calculation after the first rate, recommended
Representatives of the Association led by Ghetea agree that is necessary to establish the fixed and variable components from the crediting contracts, but they were not as eager when it came to the possibility of practicing fixed interests.
"The interest must be variable, because it's a thing we can't foresee for a very long period, especially for long-term credits. Commissions should be stable on the entire period of the credits", added Ghetea.
He explained that in Romania are practices two types of variable loans, one established on the basis of EURIBOR and ROBOR market pointers and another based on the first rate (interest settled at the bank's level) to which a risk margin is added. "Because of the great evolution of the two market pointers we are recommending the use of first rates, which is modifying itself after the market's evolution, said Ghetea.
Practicing a variable interest is way of protection for the customers, and for banks, said the president of ARB.